FAQ
Frequently Asked Questions
An account can be set up quickly with finance/AP departments, and this would be
required before working on site. Our telephone/online support is free, but if in
doubt, please 'Contact Paul' below.
If we have an account with your business, please send a list of parts to us and will will return a quote for approval and a purchase order number. We hope to have payment by credit card soon, but we can accept payment by bank transfer. Details will be sent with the quote.
Not all spare parts are listed, but they may be available, or we can source these for you. Please email your requirements, and lets see what we can do.
The best option would be to email your requirement through to us and we can then quote by email. All quotes/orders must be done via email, with a purchase order number, or payment before dispatch.
Within the packaging world, mainly for food products (meat, cheese), if these are vacuum packed and then sealed, generally there should be no air within the pack. Air inside the pack may be due to a number of reasons, low vacuum not reached before sealing, the pack is not sealed properly, the gap to allow the air out of the pack is not large enough, the pre-cutting is not functioning correctly....the list goes on. If you have a problem with 'leakers' give Paul a call for further advice.